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Grouped offer does not appear on sellers "My Delcampe"

  • grandad-47
    Closed account

    113 messages

    United Kingdom

    I have made a grouped offer which has been acknowledged by Delcampe but has not appeared on the seller's "My Delcampe". I have tried making the offer again but am unable to do so as the items are noted as pending approval as a grouped offer.
    Please Delcampe, what do I do???? :d-unhappy:
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messages

    Philippines

    I had similar as a seller a couple of days ago. Delcampe told me there was a system fault that has now been corrected....and my grouped offer belatedly appeared in my sold lists.

    Try contacting the seller again or email Delcampe. If the glitch still esists you may have to deal with the seller direct.
  • grandad-47
    Closed account

    113 messages

    United Kingdom

    I had similar as a seller a couple of days ago. Delcampe told me there was a system fault that has now been corrected....and my grouped offer belatedly appeared in my sold lists.

    Try contacting the seller again or email Delcampe. If the glitch still esists you may have to deal with the seller direct.
    • Created on 22 Oct 2017 at 00:27
    • #762491
    Thanks for your feedback.
    It now appears that my seller is experiencing problems with the "Grouped offer" facility!!!
    Regards
    Malcolm :d-unhappy:
  • hagestolz
    Closed account

    21 messages

    Russia

    Same problem. Contacted with D-Support during several days, but without any result.
    Finally contacted with buyer directly, reduced the price, and he has bought what he wanted.
  • grandad-47
    Closed account

    113 messages

    United Kingdom

    Same problem. Contacted with D-Support during several days, but without any result.
    Finally contacted with buyer directly, reduced the price, and he has bought what he wanted.
    • Created on 22 Oct 2017 at 18:12
    • #762982
    Many thanks for your feedback.
    Delcampe prices increase and the level of service decreases!!
    Regards
    Malcolm (grandad-47)
  • cas6215
    cas6215 100% (3737x)

    52 messages

    Portugal

    I am a seller and I had the same problem. The sales were not closed and only adjusted the price.
    I closed manually the sales and I inform the buyers.
    Meanwhile I contact D-support. 2 days later the problem was solved.

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